Designing Interactions is a must read for anyone designing interactive objects or services. And I do not mean just interaction designers. Graphical designers, gui coders, industrial designers, project managers and many others will gather valuable insight or build up an understanding for the importance of good interface design.

My company has been using a custom built web application for storing and sharing marketing material for a few years. The application was probably good at the time it was made, but as with so much other custom made software, it has never been updated. And like most other web based tools from a few [...]